Fred Bentzel is Chief Operating Officer who joined 10xSolutions in 1998 to head the business process management discipline. He recognized that many change management initiatives ended in failure and pioneered the concept of Business Resource Alignmentsm a proprietary change management methodology used to improve performance. Fred also outfitted the firm with a robust toolkit designed to efficiently deliver both top- and bottom-line results.

10xSolutions has applied his methodology in numerous organizations, in many sectors. Through his expertise, many of these organizations have achieved significant improvements in revenue growth, cycle-time reduction, cost containment, employee development, and customer loyalty.

Prior to founding 10xSolutions, Fred was an Associate at William M. Mercer, Inc. where he established a national Business Process Reengineering Practice. He teamed with Mercer's Human Resource Management Practice to deliver a balanced approach to process improvement and people development for its clients.

Fred also had a 15-year career with Alcoa, Inc. where he held a variety of managerial positions in transportation, production planning and inventory management, pack and ship, internal audit, customer service, and total quality. While at Alcoa, he served the office of the chairman in a consulting capacity to reinvent the corporate office and take the enterprise to a higher level of performance. Fred led many successful change initiatives to improve on-time customer delivery, reduce lead times for Alcoa's products and increase the level of equipment utilization.

Fred has co-authored 14 books on benchmarking and best practices, and developed several tools used in change management initiatives. He frequently benchmarks world-leading organizations in Japan, Europe, and the United States to increase his knowledge of breakthrough methods. He is a frequent speaker on the human and technical aspects of large-scale change to professional societies and various industry groups.